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Why Is Magicspins Casino Asking for My ID?

Every licensed casino checks who you are, and here the review takes about 49 hours.

Start My Verification

Licensed & regulatedLicense 46994236 issued by the Alcohol and Gaming Commission of Ontario and iGaming Ontario.

Before You Upload

Who Is Asking, and for How Long?

Useful the moment a withdrawal pauses and you want to know who is looking over your file.

Who checks

Magicspins Casino Inc.

Under which licence

AGCO / iGaming Ontario, 46994236

Review time

49 hours

Required by

Before your first withdrawal

Verification e-mail

[email protected]

Minimum age

19+

Before You Upload

Four Steps to a Clean Pass

Settles what to prepare so your file clears in one round instead of three.

Clear First Pass

A government-issued photo ID goes up in colour, with all four corners visible, no flash glare and no fingers over the text. Check that the expiry date has not passed.

Which Address Page Works?

Your proof of address has to show your name and the address on your account, dated recently. A full page, not a folded letter or a screenshot of a bank app.

Card Photo With Digits Covered?

A payment card image shows the card used for your payments, both sides, with the middle digits maskable but the last four and the name readable.

Send One Follow-Up

After the upload, the team reviews for 49 hours and replies to your registered e-mail. Send a single follow-up only if nothing arrives after that window closes.

What Counts

Which Paper Proves Which Point?

Magicspins Casino asks for the same short set from everyone, in the same order.

Government-issued photo ID

ConfirmsYour name and date of birth

Must showColour photo, all corners, unexpired

Proof of address

ConfirmsWhere you live now

Must showYour name, your address, recent date

Payment card image

ConfirmsThe card behind your payments

Must showBoth sides, name and last four digits

Sent Back Once, Approved Second Time

Name Changed, Profile Did Not. A letter or bill carrying a maiden name, a former partner or an old flat does not match the profile, so the checker cannot tie the file to you. Request a recent statement in your current name Update your address with support before resending

Current Address Document. Proof of address dated months back shows where you lived, not where you live, and the check has to reflect the present household. Order a fresh document showing your address today Pick the newest bill you hold

Clean Scan or Another Wait? Files that were cropped, brightened or run through a filter lose the corners or security marks the checker needs to read, so the whole upload restarts. Upload the untouched original from your gallery Photograph the sheet flat on a table

Source of Funds Under the License

Money laundering rules attached to license 46994236 oblige Magicspins Casino to understand where player funds originate, so the request follows the licence rather than your behaviour. Expect it as housekeeping, not a suspicion aimed at you.

Depending on your situation, the checker may ask for one or two of these:

Recent payslips from your employer
Bank statement showing the deposit
Tax assessment notice
Sold asset or property paperwork
Pension or benefit award letter

Timing the Request

Before the Wait, Not After

Clears the worry that a request means something is wrong with your play or your account.

The Payout Hurdle

Cashing out leads to a check because the licence, held under 46994236, demands identity be confirmed at the latest before money leaves the account.

Raise Your Ceiling Carefully

Asking for a higher deposit ceiling prompts a fresh look, since the request signals changed spending and the licence ties that to a recheck.

You Look Younger Than 19

Anyone who looks under 19 gets asked for a photo ID, because legal_age sets entry at 19 across this market and the check settles it.

New Route, Fresh Check

A card or wallet you have not used before triggers a check, as an unfamiliar route needs matching to your name and address.

Fast answers

Your Files Stuck Under Review

Useful when an e-mail from the verification desk lands in your inbox and you want the short version.

My document got rejected, what should I send instead?+

Look at the reason line in the reply, because most refusals come down to glare, a cropped edge or an old address. Send a fresh photo taken in daylight with all four corners showing, then reply to that same message so the check continues without a new ticket.

Can I deposit before the check is finished?+

The check has to be complete at the latest before your first withdrawal, and it can be requested sooner, at registration or at your first deposit. Completing it early means your payout is not held later while the desk waits for files.

Do you accept pictures taken with my phone?+

Yes, a phone camera is all you need, as long as the whole page or card sits inside the frame and the text reads clearly. Flat on a table in daylight works far better than holding it in one hand near a lamp.

Why are you asking me where my money comes from?+

The licence requires a source of funds check under anti-money-laundering rules, so this is routine rather than personal. A short answer about your income or savings is normally enough to close it.

Will I have to send the same papers again next year?+

Documents already on file stay valid, though a replacement is requested when an ID or a card expires. You will hear from the desk by e-mail if a new copy is needed before your next payout.

What happens if my legal name has changed?+

Send the document that shows the change, such as a marriage certificate or a new ID in the current name. The account name is then updated by the verification team, and you get a confirming reply on the registered address.